Consent Policy

1. Introduction

This Consent Policy explains how AuditPro ("we," "our," or "us") obtains, records, and manages consent from our clients and website visitors in South Africa. This policy is designed to ensure that all personal information we collect is processed with the appropriate consent of the data subject, in compliance with the Protection of Personal Information Act (POPIA) and other relevant South African laws.

2. What is Consent?

Consent means any voluntary, specific, and informed expression of will in terms of which permission is given for the processing of personal information. For consent to be valid, it must be:

• Voluntary: Given freely without coercion or undue influence
• Specific: Related to a clearly defined purpose
• Informed: Based on an understanding of what is being consented to
• Unambiguous: Indicated through a clear affirmative action

3. How We Obtain Consent

We obtain consent through various methods, depending on the context and type of personal information being collected:

• Website Forms: When you submit information through our website forms, we include clear consent checkboxes for specific purposes
• Service Agreements: Our client agreements contain consent provisions related to information processing necessary for our services
• Cookie Consent: Our website uses a cookie consent banner to obtain consent for non-essential cookies
• Email Marketing: We use opt-in mechanisms for marketing communications

4. Types of Consent We Collect

We collect the following types of consent:

• Service Delivery Consent: To process your personal information for the purpose of providing our audit services
• Marketing Consent: To send you marketing communications about our services
• Cookie Consent: To collect and process information about your browsing behavior
• Third-Party Sharing Consent: To share your information with specified third parties when necessary

5. Withdrawing Consent

You have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

To withdraw consent, you can:

• Use the "unsubscribe" option in our marketing communications
• Contact us directly via email or phone
• Submit a request through our website contact form

6. Children's Consent

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a visitor under the age of 18, we will delete the information from our records.

7. Record of Consent

We maintain records of all consents obtained, including:

• Who consented
• When they consented (timestamp)
• What they were told at the time (information provided)
• How they consented (through which channel or mechanism)
• Whether consent has been withdrawn and when

8. Review and Updates

We regularly review our consent mechanisms to ensure they remain compliant with current laws and regulations. This Consent Policy may be updated periodically to reflect changes in our practices or legal requirements.

9. Contact Us

If you have any questions about this Consent Policy or our consent practices, please contact us at:

Email: [email protected]
Phone: +27 11 535 1094
Address: Sandton, Johannesburg, South Africa